Xu80 Privacy Policy — User Information Protection
Your privacy is our priority. This policy clearly explains how xu80 collects, uses, stores and protects the personal information of users in Malaysia.
Updated: 2026
1. Information We Collect
When you register and use the xu80 platform, we collect several categories of information to ensure our services function properly and securely. The information collected includes the following:
Account Information
- Your full name, email address and phone number as provided during registration.
- Passwords stored in encrypted form that cannot be read directly.
- Date of birth for age verification purposes — the xu80 platform is strictly for users aged 18 and above.
- Identity information requested during the account verification process prior to your first withdrawal.
Device & Browser Information
- Device type, operating system, web browser type and screen resolution.
- IP address and approximate geographic location based on IP — we do not access your GPS location.
- Session information such as login time, session duration and pages visited.
Payment Information
- Deposit and withdrawal transaction history in Malaysian Ringgit (RM).
- Payment methods used, such as FPX or local e-wallets — full bank account numbers are not stored on xu80 servers.
- The status and date of each financial transaction in your account.
2. How We Use Your Information
Xu80 only uses the information collected for legitimate purposes directly related to delivering our platform services. We do not sell or rent users' personal information to any party for external marketing purposes.
Your information is used primarily for the following purposes:
- Account management — handling registration, identity verification, login and user profile management.
- Transaction processing — processing deposits and withdrawals in MYR and maintaining accurate financial records.
- Platform security — detecting suspicious activity, preventing fraud and ensuring the protection of all users.
- Service improvement — analysing usage patterns in aggregate (not at an individual level) to improve the platform experience.
- Service communications — sending account-related notifications, transaction updates, policy changes and important technical information.
- Legal compliance — to meet legal and regulatory requirements applicable to the operation of online platforms.
3. Cookies and Tracking Technologies
Xu80 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies:
- Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies — stores your preferences such as language and display settings so you don't have to reconfigure them on every visit.
- Analytics Cookies — collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to log in and use certain features of the xu80 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Retention Period
Your account and transaction information is stored on secure servers for as long as your account remains active. Following account closure, we may retain certain records for a period prescribed by applicable law for audit and compliance purposes, before being securely deleted.
Security Measures
Xu80 employs multiple layers of security to protect user information:
- SSL encryption for all communications between users' devices and our servers.
- Passwords are stored using an irreversible hashing method.
- Continuous monitoring to detect and prevent unauthorised access.
- Strict internal access controls — only authorised personnel may access user data.
Third-Party Sharing
Xu80 does not sell, rent or share users' personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:
- Payment processors required to complete deposit and withdrawal transactions — they are bound by strict confidentiality agreements.
- Government authorities or law enforcement agencies when legally required by law or court order.
- Technical service providers that support platform operations — all bound by data protection agreements.
5. User Rights, Policy Changes and How to Contact Us
Your Rights as a User
As an xu80 user, you have the following rights regarding your personal information:
- Right of Access — you can request a copy of the personal information we hold about you at any time.
- Right to Rectification — if the information we hold is inaccurate or out of date, you may request a correction via your account panel or by contacting our support team.
- Right to Erasure — you may request the deletion of your account and personal information. This is subject to any applicable legal record-keeping requirements. Any valid outstanding balance will be processed before deletion is carried out.
- Right to Object — you may object to the processing of your information for certain purposes, subject to the platform's core operational requirements.
Changes to This Policy
Xu80 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable legal requirements. Any significant changes will be communicated to users via their registered email or through a prominent notice on the platform before the changes take effect. Continued use of the xu80 platform after changes are published will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests regarding your privacy and data protection at xu80, please reach out to our team by email at [email protected]. We aim to respond to all privacy-related enquiries within 72 business hours. You may also refer to the FAQ us for further information on account privacy and security.
This Privacy Policy applies to all registered and unregistered users of the xu80 platform in Malaysia.
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